CHECKOUT
You can checkout immediately once you’ve been
declared a winner from eBay by clicking “Pay Now” from the listing page or your My eBay
page. There is no need to contact us to arrange payment. In accordance with eBay policy,
payment must be received within 7 days of auction end. You must complete your order using
the CheckOut process.
You may combine multiple auctions into
one order, thereby saving on your shipping cost, but you must use the CheckOut only after
your last auction has ended.
We accept PayPal, including all
major credit cards thru PayPal.
SHIPPING
When do we ship: We typically ship orders
Monday through Friday (except for Holidays) within 24 business hours of receipt of payment.
All orders are shipped with a Delivery Confirmation. You will receive an email with the
tracking number as soon as your order ships.
Shipping rates
for orders shipped within the United States:
Shipping &
Handling charges are FREE.
You may combine multiple auctions
into one order, If you are combining multiple items into one shipment, do not checkout and
make payment until you have completed all of your purchases.
We ship all our orders via US Postal Service – First Class Mail Shipping rates for orders
shipped internationally:
Shipping rates for orders shipped Internationally:
International Shipping &
Handling charges are 16.95, $1 for each additional purchase. If you are combining multiple
items into one shipment, do not checkout and make payment until you have completed all of
your purchases.
All International orders are shipped via US
Postal Service – First Class International
Duty, Taxes and
Forwarding costs (if any) from your country is the sole responsibility of the customer.
PAYMENT
For your security & convenience, we only
accept PayPal. You can pay us securely with all major credit cards thru Paypal.
Ebay collects sales tax on all states that require it. Ebay calculates it
and bills it at checkout.
Payments are due within 7 days of
auction closing. Any unpaid items will be removed from your order and relisted. SilverSpeck
will file an Unpaid Items dispute with eBay for all non-paying bidders.
RETURN
Your satisfaction is very important to us.
That’s why we offer a 100% Satisfaction Guarantee.
If the
item you receive is not as described, you get your money back. Please contact us and we will
arrange the exchange or refund your purchase price. If you just want to return your item,
open a Return Request and follow the instructions there.
There are no
returns on International packages.
FEEDBACK
Our system automatically leaves positive
feedback once payment is received.
CONTACT
For any SilverSpeck customer service
questions, please contact us. Our regular customer service hours are 9:30 a.m. to 5 p.m. ET
Monday through Thursday and 9:30 a.m. to 1:00 p.m. on Friday.
